[vlc] Re: Fake, fake, fake Reply-To: vlc at videolan.org

[Rémi Denis-Courmot]

TO WHOM IT MAY CONCERN (this means YOU):

Insulting volunteers will get you nowhere and is merely a reflection of
your own egocentrism and stupidity.

We did not sell you anything, so as far as I know, we do not quite owe
you anything.

On Mon, Oct 09, 2006 at 11:30:16AM +0100, Glenn Gordon wrote :
>   It may interest you to know that after downloading your piece of
> garbage, i intend to rubbish it at every single available opportunity,
> e.g. forums, reviews etc, etc....

Ooooh, now I am very afraid. We might loose sales... err wait, we don't
sale anything. But if you want to tell the rest of the world that you
are disabled enough not to be able to use VLC (I have to say even my
litte sister has been able to use it to read DVDs without any help), it
is your own decision, and we shall not interfere.

>   I have just wasted an incredible amount of time trying to figure
> out how this junk actually works. I have been using Limewire for some
> time now, and during downloading I can preview my video downloads with
> any software program, such as InterVideo, Windows Media Player, Real
> Player etc, all but one VideoLAN, which falsely claims that it can
> play `anything'. This, of course is a blatent lie, and I'm sure that
> this is illegal in some way.

Well lying is indeed illegal. However we never pretended to be able to
read anything (which is in fact logically impossible). We even have a
list of stuff we know we CANNOT read:
http://www.videolan.org/vlc/features.html

And by the way, accusing people of lying is as illegal as lying. It
even has a name: libel.

>   The very fact that you deliberately have "no instructions on its
> use", "avoid answering or engaging customers by fobbing them off with
> FAQ or forums" speaks for itself. For Christ sake, you don't even
> have a functional `help' facility. I had to use a search engine to
> catch you.

We have no customers, since we don't sell our software. If you bought
it, it's not our fault. You may have been crooked by a third party.

And I can barely understand how you have to google for us, while you
seemed to have no problem downloading the software in the first place.

>   You should not be allowed to trade, whilst making false claims to
> provide a service, and i fully intend to alert everyone and warn them
> to well clear of your fake, non-functional program.

That's OK, we don't trade anyway. But anyway, I have to infer from the
numerous awards we have received that some people do think our program
is somehow functional, even though it is provided free of charge.

Regards,

-- 
Rémi Denis-Courmont

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