Jean-Baptiste Kempf jb at videolan.org
Wed Jan 28 01:12:18 CET 2009


On Tue, Jan 27, 2009 at 02:33:56PM -0500, Thomas_Earlie at nyeb.uscourts.gov wrote :
> Hello, our Federal Court has been using VLC successfully for video 
> streaming on our XP Computers.  Unfortunately, we cannot get this to work 
> on our new Vista Business Service Pack 1 Systems.  I update to the newest 
> version of VLC and updated to the most current video driver (see screen 
> shots below).  The small VLC player window will open but the large video 
> window will not.  It appears to be a problem with the stored library or 
> video configuration.  I did review your support site and FAQ's.

Have you tried to reset preferences and cache (ie, deleting the
%appdata%/vlc folder or reinstalling VLC).

> Do you have any ideas what we can try?  What is your toll free number 

A tool free number? I think you are mistaken...

Best Regards,

Jean-Baptiste Kempf

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