[vlc] problems

[Keith Kyzivat]

When one sees these questions day in and day out for years, one is bound to
get a lower and lower tolerance.
Such is the way the human psyche works.  If you were in Rémi's place, I
imagine you'd do the same.

People need to learn proper etiquitte for open source development mailing
lists and chatrooms.
These people donate their own time voluntarily to create great free
software, and beyond that, provide a venue for people to ask questions and
have them answered by the core team members.

It's only fair to have them do their research and properly form their
questions.
9 times out of 10, their questions have been answered before, and can be
found if one looks -- web search, mailing list archives, wiki, andVideoLan
website.

Here are a few links that people on this list should read:
MythTV has a good wiki page on mailing list etiquette, most of which can be
directly applied to this mailing list -
http://www.mythtv.org/wiki/Mailing_List_etiquette

Eric S. Raymond has a great essay about how to ask questions to hackers, and
get the sort of answers you're looking for.  It is very good information for
everyone reading this list - http://catb.org/~esr/faqs/smart-questions.html


Rémi, I personally thank you for doing your best to answer people's
questions, when they properly form them (and for having the tolerance to
answer the many that don't really provide enough information!)

Oh, and of course, thank you to you and the rest of the team for developing
great cross platform video software, but that generally goes without saying.

On Tue, Nov 3, 2009 at 6:31 AM, Tim Straight <tastraight at gmail.com> wrote:

> *Old English Proverb: He who can, does - he who can't do teaches or runs
> his mouth*.
>
> You have much to learn, dude. You obviously think you know all there is to
> learn but I really don't think so, this is why you run your smart mouth when
> you can't answer a user's simple question, if you don't know the answers to
> the user's problem, then say so rather than make smartass remarks in an
> attempt to make him sound like a dumbass..
>
> -Tim
> ----------------------------------\\---------------------------------------
> 2009/11/3 Rémi Denis-Courmont <remi at remlab.net>
>
>
>> On Tue, 3 Nov 2009 14:36:13 +0800, Tim Straight <tastraight at gmail.com>
>> wrote:
>> > Not all these folks are technically oriented, some are simply searching
>> for
>> > a solution to a need or problem, while others obviously have a problem
>> > with the language... this is what *technical support* is all about. If
>> one
>> > doesn't enjoy their *volunteer* work then perhaps they shouldn't be
>> doing
>> > it?
>>
>> Yeah, good idea. I will do like most other people here and stop wasting my
>> precious *unpaid* time ever answering questions on this mailing list.
>>
>> I am sure that will be a great improvement from the user's perspective.
>> Besides, you will answering instead, right?
>>
>> French proverb: Only he who does nothing breaks nothing.
>>
>> --
>> Rémi Denis-Courmont
>>
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>
>
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