[vlc] problems
Tim Straight
tastraight at gmail.com
Tue Nov 3 07:36:13 CET 2009
Not all these folks are technically oriented, some are simply searching for
a solution to a need or problem, while others obviously have a problem with
the language... this is what *technical support* is all about. If one
doesn't enjoy their *volunteer* work then perhaps they shouldn't be doing
it?
- Tim
--------------------------------\\----------------------------------
On Tue, Nov 3, 2009 at 1:18 AM, Michael Bender <Michael.Bender at sun.com>wrote:
>
> On Nov 2, 2009, at 1:39 AM, Tim Straight wrote:
>
> Why the smartass replies to your users/customers/clients? They are seeking
> HELP, not humor!
>
>
> Well, *I* thought it was funny. The guy basically wrote: "Hi, why
> doesn't this work?" without any other details. It would be like taking
> your car to a garage and when the mechanic asks you what's wrong,
> you say "it doesn't work" and then expecting the mechanic to diagnose
> the problem based solely on that little bit of information.
>
> Anyway, as others have written, VLC is free and created and maintained
> by people volunteering their time and effort, so in my mind they can darn
> well reply however they choose to on their list - you are free to ignore
> their replies and not use VLC, but please don't come on this list and
> criticize the developers for their responses, especially when people post
> queries such as the one below.
>
> mike
>
> ----
>
> 2009/11/2 Rémi Denis-Courmont <remi at remlab.net>
>
>>
>> Hello,
>>
>> On Sun, 1 Nov 2009 09:25:55 +0200, "gawie henning" <gabrielh at telkomsa.net
>> >
>> wrote:
>> > Certain movie downloaded from LimeWire cannot be played Why?
>>
>> Unfortunately, I could not find the answer in my crystal ball.
>>
>> --
>> Rémi Denis-Courmont
>>
>>
>>
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